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Guide · Home care agencies

How Fast Can a Home Care Agency Hire a Caregiver?

Real numbers from three agencies, where the days go between application and hire, and which steps you can shorten.

Home care agencies can hire caregivers in under two weeks. At three Care Hero clients, the median from application to hire is 5.7 to 11.3 days.

That matters because the caregiver is the product. When a new client calls and you have no one to send, the hours go unstaffed. This guide uses real numbers from three agencies to show how long hiring takes, where the days go and what you can shorten. It is written by Care Hero, which builds AI phone screening for home care agencies.

How fast can a home care agency hire a caregiver?

About one to two weeks from application to hire, when the first-round interview happens within hours instead of days.

Impact Home Health, Kansas

Impact Home Health logo

Impact hires with one recruiter. Before Care Hero, it took 3 to 4 weeks to start a caregiver (Impact's estimate, Jul 2026). With Care Hero, the median is 5.7 days from application to hire, and the office has hired 300 caregivers (Care Hero data, Apr 2 to Oct 29, 2026, hires marked in Care Hero). In the first month, hires went up 23% with the same recruiter (office records, Apr 14 to May 14 vs. Jan 1 to Apr 13, 2026).

“Overall, the sentiments are really good for my team and the results have been good as well. We've been getting a lot more interviews completed than we were expecting.”

Shane Choi, President, Impact Home Health

Read Impact's story.

A Home Instead franchisee with multiple locations in Oklahoma and Texas

Across its offices, the median is 9.4 days from application to hire (Jun 1 to Oct 28, 2026, from the offices' own records). The offices have hired 200 caregivers through Care Hero since going live (hires marked in Care Hero, Dec 19, 2025 to Nov 2, 2026; the offices' own count is higher).

Read the Home Instead offices' story.

BrightStar Care of Greater Chester County, Pennsylvania

BrightStar Care logo

For non-clinical caregivers, the office averaged 52 days from application to hire before Care Hero (the office's own figures, Dec 2025 to Mar 2026). With Care Hero, the median is 11.3 days (Care Hero data, Mar 11 to Oct 29, 2026).

Days from application to hire at two Care Hero clients. Impact Home Health, Kansas: before, 3 to 4 weeks to start a caregiver (Impact's estimate); with Care Hero, a median of 5.7 days and 300 caregivers hired. BrightStar Care of Greater Chester County, Pennsylvania: before, 52 days on average (the office's own figures); with Care Hero, a median of 11.3 days.
Days from application to hire. Before: each office's own figure (52 days is an average). With Care Hero: median, Care Hero data (Impact, Apr 2 to Oct 29, 2026; BrightStar Care of Greater Chester County, Mar 11 to Oct 29, 2026). BrightStar Care is a registered trademark of its owner.

Where do the days between application and hire go?

Most of the early delay is waiting for the first conversation. The later days go to steps that protect your clients.

  1. Application to first-round phone screen. Before Care Hero, this took about 24 hours, on weekdays only, at the Home Instead offices, and 2 to 4 days at BrightStar Care of Greater Chester County. It now takes a median of 24 minutes and 2.6 hours.
  2. Phone screen to in-person interview. Scheduling, and whether the applicant shows up. See how to reduce caregiver interview no-shows.
  3. Interview to offer. References, background checks and any health screening your state requires.
  4. Offer to first shift. Paperwork, orientation and training.
Application to phone screen to hire at two Care Hero clients. A Home Instead franchisee in Oklahoma and Texas: about 24 hours to a phone screen before, weekdays only; now a median of 24 minutes; median 9.4 days from application to hire. BrightStar Care of Greater Chester County: 2 to 4 days to a phone screen before; now a median of 2.6 hours; median 11.3 days from application to hire.
Time to the first phone screen and to hire. Home Instead franchisee: before, the offices' January 2026 estimate; phone screen, Care Hero data, Jun 1 to Oct 17, 2026; time to hire, the offices' own records, Jun 1 to Oct 28, 2026. BrightStar Care of Greater Chester County: Care Hero data, Mar 11 to Oct 29, 2026. Home Instead and BrightStar Care are registered trademarks of their owners.

Which hiring steps can an agency shorten?

Shorten the wait for the first conversation. Keep the checks that protect your clients.

The first gap is where applicants are easiest to lose. Many caregivers apply to several agencies the same day, often between shifts. If nobody reaches them until the next business day, someone else may get there first. That gap can shrink from days to minutes.

With Care Hero, every applicant gets a message within minutes of applying and calls in to an AI phone interview when it suits them, 24/7. The interview uses your own screening questions and scores each answer. You can set an automatic score threshold: applicants above it go straight to interview scheduling, and below it your recruiter reviews the scores and decides. Your HR team can then spend its time on the right candidates instead of on phone tag.

The later steps should stay. Background checks, references, state requirements and orientation are there for your clients' safety. What you can do is start them sooner, because the first round is done on day one.

What AI caregiver recruiting software quickly fills caregiver, HHA, and CNA roles?

Look for software that gets every applicant to a first-round interview within hours, at any hour, and fits how you already hire.

Questions to ask any vendor:

For more on the first-round step, read how to screen caregiver applicants faster.

How does faster hiring help staff all scheduled client hours?

Each caregiver who starts a week or two sooner can take shifts a week or two sooner, so fewer client hours go unstaffed.

Speed also adds up over time. Impact Home Health hired 300 caregivers in seven months with one recruiter. The Home Instead franchisee hired 200 caregivers through Care Hero across its offices. More completed first-round interviews mean more candidates ready for your team to meet. For more on keeping the people you hire, see the complete guide to caregiver retention.

To see where your own days go, track three numbers every week: the median time from application to first-round interview, the median time from application to hire, and how many hires started their first shift.

Impact Home Health: hires and time to hire, Care Hero data, Apr 2 to Oct 29, 2026 (hires marked in Care Hero; time to hire for hires within 90 days); first month, office records, Apr 14 to May 14 vs. Jan 1 to Apr 13, 2026; before, Impact's estimate of 3 to 4 weeks to start a caregiver (Jul 2026). Home Instead franchisee, Oklahoma and Texas: 200 hires, hires marked in Care Hero, Dec 19, 2025 to Nov 2, 2026 (the offices' own count is higher); time to hire, Jun 1 to Oct 28, 2026, from the offices' own records; screening speed, Care Hero data, Jun 1 to Oct 17, 2026; before, the offices' January 2026 estimate. BrightStar Care of Greater Chester County: before, the office's own figures (Dec 2025 to Mar 2026; 52 days is an average); after, Care Hero data, Mar 11 to Oct 29, 2026. Individual results vary.

FAQ

How long does it take to hire a caregiver?

At three Care Hero clients, the median from application to hire is 5.7 to 11.3 days. Before Care Hero, Impact Home Health estimated 3 to 4 weeks to start a caregiver, and BrightStar Care of Greater Chester County averaged 52 days (the office's own figures).

What slows down caregiver hiring the most?

The wait before the first conversation. Applicants who wait a day or more for a call often take another job or stop answering. Background checks and orientation take time too, but those steps protect clients and should stay.

Does AI recruiting software make the hiring decision?

No. The software runs the first-round phone interview and scores it against your criteria. You can set an automatic score threshold: applicants above it go straight to interview scheduling, and below it your recruiter reviews the scores and decides.

Related reading

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