Care Hero / Case studies / Multi-unit franchisee
Customer story · Oklahoma and Texas

A multi-unit franchisee hired 122 caregivers in 4 months

A multi-unit franchisee home care agency with offices in Oklahoma and Texas compared the 5 months from January with the 4.5 months from June 1 to October 17, 2026.

66 → 122caregivers hired across 3 offices
2×new hires per month: 26.8 vs. 13.2
45%of AI phone interviews happened evenings and weekends
24 minmedian from application to completed phone screen

What changed

Between June 1 and October 17, 2026, the three offices hired 122 caregivers. From January 1 to May 31 they hired 66. That is about 26.8 hires a month, up from 13.2.

One Oklahoma office stood out: 19 hires in the first five months of the year and 47 since June. The other Oklahoma office went from 22 to 31 and the Texas office from 25 to 44.

“...my business grew a lot over the last six months.”

Owner, multi-unit franchisee home care agency

How the screening works for these offices

Care Hero reaches out to each applicant within minutes of applying. The applicant completes an AI phone interview with the offices' own screening questions, and the recruiter receives a summary, score and recording.

Across 998 completed AI interviews in this period, 45% took place before 8 a.m., after 4 p.m. or on weekends (Central time), when nobody is at the desk. For the 820 applicants who completed a phone screen, the median time from application to screen was 24 minutes.

Hires by office

OfficeJan 1 to May 31Jun 1 to Oct 17
Oklahoma office 12231
Oklahoma office 21947
Texas office2544
Total66122

Questions about this story

How many caregivers did this multi-unit franchisee agency hire?

Three offices of a multi-unit franchisee home care agency in Oklahoma and Texas hired 122 caregivers between June 1 and October 17, 2026, compared with 66 between January 1 and May 31.

How quickly does Care Hero screen applicants for these offices?

The median time from application to a completed AI phone screen was 24 minutes across 820 applicants between June 1 and October 17, 2026.

How many interviews happened after business hours?

45% of the 998 completed AI phone interviews happened before 8 a.m., after 4 p.m. or on weekends.

Results from three offices of a multi-unit franchisee home care agency (two in Oklahoma, one in Texas). Hires: Jan 1 to May 31 vs. Jun 1 to Oct 17, 2026, from the offices' own records; monthly averages use 5 and 4.5 months. These offices started using Care Hero in January 2026, so both periods include Care Hero. After-hours share and screening speed: Care Hero data for these offices, Jun 1 to Oct 17, 2026. Data shared by the offices. Individual results vary.

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