Home InsteadApproved Vendor

AI teammates for home care agencies, starting with recruiting

Reach the best caregivers first. Spend your time only on the right ones.

Be the agency that hires the best caregivers first. Care Hero is the AI teammate for home care agencies, built to help you win them.

Try it now: call our AI recruiter(617) 958-2715 Book a demo

Call takes about 5 minutes. No sign-up, no sales call. Or book a 20-minute demo.

Trusted by home care agencies across the country

Amada Senior Care HomeWell Care Services Home Instead BrightStar Care Impact Home Health Platinum Care Group Options Senior Care
NO WASTED INTERVIEWS

Only candidates worth interviewing reach your calendar.

Care Hero checks every applicant against the requirements you set before anyone is booked, so your team spends its time interviewing people worth hiring.

1

Your requirements

Set your must-haves: certifications, availability, experience. Care Hero asks every applicant, day or night.

2

A score for every candidate

Each interview comes with a score, a summary and the recording, so you see who is a strong fit at a glance.

3

Top candidates book themselves. You just show up.

A strong candidate finishes her interview at 9 p.m. on Saturday. Her score clears your bar, so she books her own interview time right then. On Monday it is already on your calendar. Care Hero handles the back-and-forth; your team just shows up.

REAL RESULTS

Results from agencies using Care Hero

Multi-unit Home Instead franchisee home care agency
66 → 129
caregivers hired across 3 offices
  • 45% of AI phone interviews happened evenings and weekends
  • 24 min median from application to completed phone screen
“...my business grew a lot over the last six months.”Multi-unit Home Instead franchisee home care agency · OK & TX
Read full story →
Bob Ouellette
54% → 19%
early turnover: new hires who left before completing 2 shifts
  • 5.4 → 12.8 non-clinical hires per month, a 2.4× increase
“A great improvement for our non-clinical recruitment over the last 4 months!”Bob Ouellette, BrightStar Care · PA
Read full story →
Mariam Dawood
64% → 40%
interview no-show rate
  • 44% of AI phone interviews happened outside business hours
“...it's been a very powerful tool as far as minimizing all the tedious work...”Mariam Dawood, Premier Comfort Care · CA
Read full story →

See all customer stories →

Results from office records and Care Hero data, 2026. Individual results vary.

HOW IT WORKS

How Care Hero's AI phone interviews work

Your applicants hear from Care Hero within minutes and can interview any time of day. Your team gets a scored summary, transcript and recording, and knows who to move forward first.

Real caregiver phone screen · recorded call
0:000:00
Motivation
Drawn to caregiving by caring for her mother, then her daughter and past patients
Lift training
Yes, both manual and electric lifts
Alzheimer's and dementia
Yes, completed certification courses at a previous job

Recorded with the caller's knowledge. The demo line is an AI recruiter; calls may be recorded to improve the service.

  1. 01

    A caregiver applies.

    Your job posts and sources stay exactly as they are. Nothing new for your team to learn.

  2. 02

    Care Hero responds within minutes.

    The applicant hears back right away and starts their phone interview by calling in whenever it suits them: nights, weekends and holidays included. Our AI recruiter asks questions for you.

  3. 03

    Know who to talk to first.

    Every candidate is scored against your criteria, with a summary, transcript and recording. Candidates who clear the score you set book their own interview time on your calendar, so your team just shows up and decides who to hire.

Or try it yourself. Call our AI recruiter:(617) 958-2715

The best caregivers go to the first agency that responds. Make it yours.

Caregivers apply to several agencies at once, and most can't take calls during business hours. When follow-up waits until the next business day, many of your best applicants have already moved on.

Care Hero scores every applicant the moment they apply, so your recruiters spend their time only on high-quality candidates, and reach them first.

More job posts won't fix it. Faster, scored follow-up will.

Hiring overviewExample

Weekly interview trend

ApplicantsInterviewsHiresCompletion rate
0204060800%25%50%75%100%20Week 118Week 228Week 322Week 461%75%73%64%

After-hours coverage

161interviews
  • Business hours 55%
  • After hours 45%
Jamie Gong, founder and CEO of Care HeroFounded by Jamie Gong8 years in home care · 2,000+ caregivers recruited across 3 states

Featured in VentureBeat, Bustle and Harvard Business School Alumni

Questions agency owners ask us.

No. Care Hero handles the first contact and screening so your recruiters spend their time interviewing and onboarding candidates. It works alongside your team, not instead of it.
Yes. Your job posts and sources stay the same. Care Hero picks up new applicants, screens them, and delivers qualified candidates to your recruiter's calendar. Setup is handled with you during the pilot.
Well. Because Care Hero reaches out within minutes and works on the candidate's schedule, more applicants can finish their phone screening quickly and get to their first shift quickly.
Care Hero delivers the most value for agencies hiring 10 or more caregivers a month. If you're hiring at that volume, the time savings and added hires typically cover the cost many times over.
That's what the pilot is for. 30 days, measured against metrics we agree on together. If we don't hit them, you get your money back plus an extra month free.
Care Hero is an AI voice recruiter built for home care agencies. When a caregiver applies, Care Hero reaches out within minutes, and the caregiver starts an AI phone interview by calling in whenever it suits them. The AI asks about certifications, availability and experience, and lets candidates who clear your score threshold book their own interview time on your recruiter's calendar. It runs evenings, weekends and holidays.
Yes. Call (617) 958-2715 from any phone and you will have the same AI phone screen your applicants get. It takes about five minutes and needs no sign-up.
Care Hero is used by franchise and independent home care agencies, including multi-unit franchisees, BrightStar Care and Premier Comfort Care offices. Results from these offices are shown on this page.

See how many more caregivers you could be hiring.

Book a 20-minute demo and we'll show you how agencies like yours hire faster, staff more clients, and grow without adding recruiter headcount.

30-day risk-free pilot. No commitment required.