Do I need to sign up to call the demo line?

No. Call (617) 958-2715 from any phone and you will have the same AI phone screen your applicants get. It takes about five minutes.

Can the AI phone interview use my own screening questions?

Yes. Each agency sets its own questions and scoring criteria. You can also set an automatic score threshold: applicants above it go straight to interview scheduling, and below it your recruiter reviews the scores and decides.

What happens in the demo meeting?

We walk through how Care Hero would screen your applicants with your own questions, how results reach your team, and the setup and plan details for your agency.

How to Test an AI Phone Interview Before You Buy

At Integrity In-Home Care in Portland, Oregon, applicants finished their AI phone interview a median of 13 minutes after applying (Care Hero data, Sep 26 to Oct 29, 2026, small sample). This guide shows how to try it in about ten minutes, what happens on the call, and what the first weeks looked like at two agencies. It is written by Care Hero, which builds AI phone screening for home care agencies.

Can you try an AI phone interview before you buy?

Yes, today, without talking to sales. Below is a real first-round interview with a caregiver applicant, about two minutes long. Right after it, you can call the demo line and take the interview yourself.

What does a real AI phone interview sound like?

This is a full first-round screen, with the summary your team gets afterward. The demo line runs the same steps.

Real interview clip1:55

Turning Availability into a Clear Schedule

Hear the AI make sense of changing availability, confirm the details, and ask the next useful question.

Experience: 10 years, in homes and facilities
Hours wanted: 40 hours a week
Availability: Monday to Saturday 9 a.m. to 5 p.m., possible overnight 11 p.m. to 7 a.m., no Sundays
Shifts accepted: 4-hour and 12-hour day shifts, 12-hour night shifts

Read transcript

00:00 · Care Hero
Hi there! Thanks so much for taking the time to speak with us today. My name is Alex and I'm an AI recruiter

00:06 · Care Hero
Just so you know, this call will be recorded so our team can review. Does that sound good?

00:12 · Candidate
Yes.

00:12 · Care Hero
Great, thank you. How many years of caregiving experience do you have, and what types of settings have you worked in?

00:20 · Candidate
Ten years. I've done home, and I've done facilities.

00:25 · Care Hero
Great. How many hours are you looking for per week?

00:29 · Candidate
Forty.

00:32 · Care Hero
Forty hours per week, thank you. What days and times can you reliably commit to working? Please share your availability for each day of the week.

00:45 · Candidate
I can do nine to five, every day or is there night shift? Eleven to seven.

00:58 · Candidate
No Sunday.

00:59 · Care Hero
I have Monday through Saturday, nine AM to five PM, with possible overnight availability from eleven PM to seven AM, and no Sundays. Is that correct?

01:10 · Candidate
Yeah.

01:11 · Care Hero
Thanks for confirming. Which types of assignments are you willing to accept: four-hour shifts, twelve-hour day shifts, twelve-hour night shifts, and live-in shifts?

01:23 · Candidate
Hour day fifth and twelve hour shift.

01:29 · Care Hero
Thank you. Just to confirm, are you willing to accept four-hour shifts and twelve-hour day shifts?

01:36 · Candidate
Yes.

01:37 · Care Hero
Are you willing to accept twelve-hour night shifts or live-in shifts?

01:43 · Candidate
Yes. I can do twelve hour night too.

01:46 · Care Hero
I really appreciate you taking the time to chat with us, it was great speaking with you.

01:51 · Care Hero
Thanks again, and have a wonderful day!

01:54 · Candidate
Thank you.

What happens on the call

01
The AI introduces itself. It says it is an AI recruiter and that the call is recorded.
02
It asks screening questions. Experience, availability, hours, shift types and skills like lift training or dementia care.
03
It follows up when an answer is unclear. Lift training? It asks: manual lift, electric lift or both.
04
It reads your schedule back to you. You confirm or correct it before the call ends.
05
Your team gets the results. Every candidate is scored against your criteria. Those who clear your score book their own interview time.

Real interview recording, edited for length. Candidate and agency names have been removed. Original voices and responses are preserved.

Your turn

Try the AI interview.

Step into a caregiver's shoes and talk to our AI.

Call the demo line(617) 958-2715

With your applicants, the call starts with a message. They get it within minutes of applying and call in when it suits them, 24/7.

What did the first weeks look like for two offices?

Both agencies saw results within their first two weeks.

Integrity In-Home Care, Portland, Oregon

Before Care Hero, applicants booked their own interview slots 12 hours to 5 days out (owner Don Farrell's own counts, Sep 15, 2026 intro call). Care Hero went live on September 26. The median applicant finished an AI interview 13 minutes after applying, and 76.6% of completed AI interviews were finished within 1 hour of applying. The AI completed 80 phone interviews (Care Hero data, Sep 26 to Oct 29, 2026, small sample).

Week one at Integrity In-Home Care
In week one the interview calendar was full. Don switched Indeed ads off for two days because the slots had run out, something that had never happened before.
As Don Farrell, Owner, Integrity In-Home Care, told us, Oct 2026 (paraphrased)

Integrity In-Home Care, Portland, Oregon. Before Care Hero: self-booked interview slots 12 hours to 5 days out. With Care Hero: 13 minutes median from application to a completed AI interview, and 76.6% of completed AI interviews finished within 1 hour of applying. — Integrity In-Home Care. Before: owner Don Farrell's own counts (Sep 15, 2026). With Care Hero: Care Hero data, Sep 26 to Oct 29, 2026, small sample.

Read Integrity In-Home Care's story.

BrightStar Care of Birmingham, Michigan

Every applicant gets a message and calls in to an AI phone interview. 49.7% of those interviews happened after hours, when no recruiter is at the desk (Care Hero data, May 8 to Oct 29, 2026).

Two weeks in at BrightStar Care of Birmingham
Edwin rated Care Hero 10 out of 10, pointing to the candidate tagging and the visibility it gives the office into every applicant.
As Edwin Wudyka, President, BrightStar Care of Birmingham, told us (paraphrased)

Read BrightStar Care of Birmingham's story.

What should you do after the test call?

If the call sounded like something your applicants would finish, book a demo meeting. We go through your screening questions, your scoring and setup, and the plan details for your agency.

Bring two things: the questions your recruiter asks on every first call, and the answers that rule an applicant out.

For your agency

Bring Care Hero to your team.

Book a 20-minute intro call to talk about your hiring needs.

Book an Intro Call

Integrity In-Home Care: results from Integrity In-Home Care in Portland, OR. Before: owner Don Farrell's own counts (interview scheduling) from the Sep 15, 2026 intro call. AI interviews and time to interview: Care Hero data, Sep 26 to Oct 29, 2026. BrightStar Care of Birmingham: results from one BrightStar Care franchise office, Birmingham, Michigan. AI interviews and after-hours share: Care Hero data, May 8 to Oct 29, 2026. After hours = before 8 a.m., from 4 p.m. or weekends, local time. Individual results vary. BrightStar Care is a registered trademark of its owner.